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Mia Chen

18 articles

Mia Chen

Salon owner who still takes clients. Writes mostly about the operational stuff nobody warns you about when you open your own place.

I Stopped Absorbing Late Clients. My Whole Schedule Got Better.

I Stopped Absorbing Late Clients. My Whole Schedule Got Better.

5 min •Mia Chen •Mar 12
Your Slow Season Is Predictable. Your Response Should Be Too.

Your Slow Season Is Predictable. Your Response Should Be Too.

7 min •Mia Chen •Mar 10
How to Raise Your Salon Prices Without Losing Your Best Clients

How to Raise Your Salon Prices Without Losing Your Best Clients

7 min •Mia Chen •Mar 5
Build a Cancellation Policy Clients Actually Respect

Build a Cancellation Policy Clients Actually Respect

8 min •Mia Chen •Feb 25
How to Handle Walk-Ins Without Wrecking Your Schedule

How to Handle Walk-Ins Without Wrecking Your Schedule

7 min •Mia Chen •Feb 10
How to Get Clients to Rebook Before They Leave Your Chair

How to Get Clients to Rebook Before They Leave Your Chair

6 min •Mia Chen •Feb 7
The Training Budget Your Salon Can't Afford to Skip

The Training Budget Your Salon Can't Afford to Skip

7 min •Mia Chen •Jan 30
How to Run Salon Staff Meetings That Don't Waste Everyone's Time

How to Run Salon Staff Meetings That Don't Waste Everyone's Time

7 min •Mia Chen •Jan 22
Your New Stylist's First 90 Days Will Make or Break Them

Your New Stylist's First 90 Days Will Make or Break Them

7 min •Mia Chen •Jan 15
The Supply Closet Audit That Saves You Thousands

The Supply Closet Audit That Saves You Thousands

6 min •Mia Chen •Jan 8
Turn Your Retail Shelf Into a Revenue Stream

Turn Your Retail Shelf Into a Revenue Stream

6 min •Mia Chen •Dec 29
Your Back Bar Is Bleeding Money

Your Back Bar Is Bleeding Money

6 min •Mia Chen •Dec 15