← Back to Blog

Mia Chen

34 articles

Mia Chen, fictional editorial persona

Fictional editorial persona covering day-to-day salon operations and appointment management.

About our contributors

Articles

Salon Phone Answering Script That Books Appointments

Salon Phone Answering Script That Books Appointments

6 min •Mia Chen •Sep 2
Salon Business Insurance Checklist: What to Carry

Salon Business Insurance Checklist: What to Carry

6 min •Mia Chen •Aug 30
Salon Refund Policy: The Fair System I Use

Salon Refund Policy: The Fair System I Use

10 min •Mia Chen •Aug 5
Salon Appointment Confirmation Call: The Rule I Follow

Salon Appointment Confirmation Call: The Rule I Follow

7 min •Mia Chen •Apr 21
Salon Towel Laundry: My In-House System After Trying Both

Salon Towel Laundry: My In-House System After Trying Both

7 min •Mia Chen •Apr 18
Salon Deep Cleaning Schedule That Passes Inspection

Salon Deep Cleaning Schedule That Passes Inspection

5 min •Mia Chen •Apr 9
Salon Clients Arriving Early: What I'm Noticing

Salon Clients Arriving Early: What I'm Noticing

3 min •Mia Chen •Apr 7
Color Client Intro Call: The 30-Min Screen I Now Require

Color Client Intro Call: The 30-Min Screen I Now Require

8 min •Mia Chen •Apr 7
Your Body Keeps a Tab. Here's How to Pay It.

Your Body Keeps a Tab. Here's How to Pay It.

7 min •Mia Chen •Mar 30
5 Salon Numbers I Check Every Monday

5 Salon Numbers I Check Every Monday

4 min •Mia Chen •Mar 27
I Used to Ignore Gift Cards. Now They Pay My Rent.

I Used to Ignore Gift Cards. Now They Pay My Rent.

6 min •Mia Chen •Mar 25
When I Fired My First Salon Client

When I Fired My First Salon Client

6 min •Mia Chen •Mar 23