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#client-retention

25 articles

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The Subscription Economy Found the Salon Industry

The Subscription Economy Found the Salon Industry

6 min •Sofia Reyes •Jan 18
Build a Salon Loyalty Program That Actually Keeps People Coming Back

Build a Salon Loyalty Program That Actually Keeps People Coming Back

6 min •Jay Torres •Jan 17
Your New Stylist's First 90 Days Will Make or Break Them

Your New Stylist's First 90 Days Will Make or Break Them

7 min •Mia Chen •Jan 15
The Silver Generation Is Your Most Undervalued Client

The Silver Generation Is Your Most Undervalued Client

6 min •Sofia Reyes •Jan 11
There Are Six Barbers on My Block and I'm the Busiest One

There Are Six Barbers on My Block and I'm the Busiest One

6 min •Jay Torres •Jan 10
Your Salon Appointment Became a Wellness Ritual. Here's Why That Matters.

Your Salon Appointment Became a Wellness Ritual. Here's Why That Matters.

6 min •Sofia Reyes •Jan 3
Gen Z Clients Are Rewriting the Rules of the Salon Chair

Gen Z Clients Are Rewriting the Rules of the Salon Chair

5 min •Sofia Reyes •Dec 19
The Screen Before the Chair: Digital Consultations Are Changing How Clients Commit

The Screen Before the Chair: Digital Consultations Are Changing How Clients Commit

7 min •Sofia Reyes •Dec 7
Your Clients Think You're Their Therapist

Your Clients Think You're Their Therapist

7 min •Mia Chen •Dec 1
Salon Memberships Turn Walk-Ins Into Monthly Revenue

Salon Memberships Turn Walk-Ins Into Monthly Revenue

7 min •Kara Osei •Nov 19
What to Do When a Client Hates Their Hair

What to Do When a Client Hates Their Hair

8 min •Mia Chen •Nov 17
Referral Cards Still Work. Here's How to Use Them Right.

Referral Cards Still Work. Here's How to Use Them Right.

6 min •Jay Torres •Nov 6